Privacy Policy
Dacha Security Solutions Ltd: making sure your privacy is protected.
Dacha Security Solutions Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. About Us
Dacha Security Solutions Limited is a limited company registered in England & Wales. Registered number: 6445609 – Registered office: 87A High Street, The Old Town, Hemel Hempstead, Hertfordshire HP1 3AH.
Main trading address:Innovation House, Headlands Business Park, Ringwood, BH24 3PB
VAT number: 947027513
Email address: office@dacha-uk.com
Telephone number: 01425 600001
Postal Address: Innovation House, Headlands Business Park, Ringwood, BH24 3PB
2. What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
The personal data that we use is set out in Part 5, below.
4. What are My Rights?
Information about your rights can be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
For more information about our use of your personal data or exercising your rights, please contact us using the details provided in Part 11.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
5. What Personal Data Do You Collect?
We may collect the following personal data (this may vary according to your relationship with us)
• Name and job title
• Contact information including email address
• Business name
• Profession
• Payment information
• Demographic information such as postcode, preferences and interests
6. How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. Your personal data may be used for one of the following purposes:
• Providing and managing your account.
• Supplying our products/services to you.
• Personalising and tailoring our products/services for you.
• Communicating with you.
We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
7. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will usually be kept for 3 years after end of contract for warranty and insurance purposes.
8. How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data within the European Economic Area (the “EEA”). This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.
9. Do You Share My Personal Data?
We may sometimes contract with third parties to supply products/services to you on our behalf. These may include payment processing and delivery. In some cases, those third parties may require access to some or all of your personal data that we hold.
10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.
We will respond to your subject access request within one month of receiving it.
11. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please send to office@dacha-uk.com
Telephone number: 01425 600001
Postal Address: Innovation House, Headlands Business Park, Ringwood, BH24 3PB
12. Changes to this Privacy Notice
We may change this policy by updating this page so please return to check this page from time to time.
This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
This policy was last reviewed Jan 2022.